Refund policy

Refund & Return Policy

Last Updated: July 2, 2026

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

14-Day Return Policy

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must:

  • Be unused and in its original condition.

  • Be returned in its original packaging.

  • Include all original accessories and contents.

Non-Returnable Items

Returns cannot be accepted for:

  • Products that have been used, damaged, or modified by the customer.

  • Items returned without their original packaging.

  • Final sale or clearance items.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will work quickly to resolve it.

Refunds

Once we receive and inspect your returned item, we will notify you of the outcome.

If your refund is approved, it will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Order Cancellations

Orders can be canceled before they have been processed or shipped. Once an order has been shipped, it cannot be canceled and must go through the return process.

Exchanges

We replace items only if they are defective, damaged, or incorrect upon arrival.

Contact Us

If you have any questions about this Refund & Return Policy or need assistance, please contact our customer support team through our Contact Us page.